💬 Support

Need help with TCG Archivist? We're here to assist you!

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📚 Before Contacting Support

Please check these resources first:

1. Troubleshooting Guide - Solutions to common issues
2. FAQ - Answers to frequently asked questions
3. User Manual - Browse the documentation sections

📞 Contact Methods

📧 Email Support

For technical issues, bug reports, or account questions:

Email: ken.t@tcgarchivist.com

Please include: - Your device model and OS version - App version (found in Settings → About) - Detailed description of the issue - Steps to reproduce the problem - Screenshots if applicable

Response time: We typically respond within 24-48 hours on business days.

💬 Community Discord

Join our Discord server for: - Quick help from other users - Tips and tricks - Feature discussions - Community events

Discord: discord.gg/Ffp3KEFZb9

🌐 Website

Visit our website for product information and updates:

Website: tcgarchivist.com

💡 Feature Requests

Have an idea for a new feature? We'd love to hear it!

1. Check if it's already been suggested in our Discord
2. Submit your idea via our feedback form (Discord → New Feature Request)
3. Include details about how the feature would work and why it would be useful

🐛 Bug Reports

Found a bug? Help us fix it:

1. Use the Discord Bug Reporting (Discord → Bugs)
2. Describe what happened vs. what you expected
3. Include steps to reproduce the bug
4. Attach screenshots if possible

Business Inquiries

For partnership, licensing, or business-related questions:

Email: ken.t@tcgarchivist.com

We aim to respond to all inquiries within 24-48 hours during business days.